Job role insights

  • Date posted

    July 4, 2024

  • Closing date

    December 31, 2024

  • Hiring location


  • Offered salary

    $40 - $45/hour

  • Experience

    3 - 5 Years


Roles and Responsibilities (R&R)

  • Ensure successful adoption of the Public Safety Radio Network (PSRN) project.
  • Support Governance and Communications Management with documentation, process flows, and reporting.
  • Develop communication strategies, plans, and templates.
  • Conduct business analysis, create process flows, and document roles and responsibilities.
  • Design communication materials including PowerPoint presentations.
  • Track project data, develop dashboards, and provide regular updates.
  • Collaborate with project teams and ministry partners on documentation and communication.
  • Lead business analysis for process improvement and system inputs.
  • Monitor and report on communication activities and deliverables.
  • Manage stakeholder relationships and facilitate knowledge transfer.


  • Proficiency in Office tools (PowerPoint, Excel, Word, Visio, Teams, Outlook).
  • Experience in process flow design, role descriptions, and technical writing.
  • Strong data analysis skills for reporting and decision-making.
  • Background in organizational change management and IT communications.
  • At least 5 years of business analysis experience.
  • Must undergo OPS Contractor Security Clearance Process.


Business Analysis Skills

  • Experience in documenting and validating business processes.
  • Proficiency in creating clear, visual presentations and comprehensive documentation.
  • Ability to gather and interpret data requirements for reports and dashboards.
  • Track record in managing large-scale IT projects and bridging business/IT communication gaps.
  • Capability to manage multiple projects and prioritize effectively.

Relationship Management and Communication Skills

  • Skill in clarifying complex business challenges and translating them into actionable solutions.
  • Experience in stakeholder management and facilitating effective team collaboration.
  • Strong verbal, written, and presentation communication skills.
  • Problem-solving and organizational skills to manage project issues and deadlines.

Telecommunications and Radio Network Experience

  • Knowledge of public sector governance and IT service management.
  • Experience in Public Safety Radio/telecom domains and network design.
  • Ability to handle projects with large user bases and diverse stakeholder needs.


  • Regular reporting to Project Managers, Sponsors, and Executive Sponsors.
  • Proficiency in data analysis to drive recommendations.
  • Strong communication skills for articulating business issues and solutions effectively.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $40.00-$50.00 per hour


  • DCS / DEC (preferred)


  • Business analysis: 5 years (required)
  • in data analysis to drive recommendations.: 1 year (required)
  • Telecommunications and Radio Network: 1 year (required)

Work Location: Hybrid remote in Toronto, ON M5V 1R5

Application deadline: 2024-07-05


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173 days left to apply

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